Food & Mood Freedom Academy Coaching Agreement

This Agreement has been entered into between you and Level 4 Nutrition Coach and Accredited
CBT Coach Sarah Lacey as you have purchased the Food & Mood Freedom Academy.

Welcome to the Academy and I look forward to supporting you in meeting your weight loss and well-
being goals. You have 90 days to complete the course after which access ends.

Support

You will receive regular feedback and coaching support following submission of the Progress Tracker
(found in certain Modules of the course) in the form of detailed email feedback and/or Live Zoom calls
depending on which package you purchase. You will also be added to the Nourish & Nurture group
Whatsapp for further support, ideas and to ask questions.

Check-In

These will take place either fortnightly or monthly depending on the package you have purchased.

Check-ins are extremely important for you in terms of reflecting on what is working well and to help us
identify struggles or sticking points. These must be completed on the week you complete the relevant
module so as to avoid falling behind on the course. Please note that by purchasing the Academy you are
giving your informed consent that I may make use of the information provided in check-in forms for
marketing purposes.

Interim Support

If you need interim support you have access to me on Whatsapp or email between any scheduled
sessions. Please do not hesitate to send me your questions along the way and I will respond as soon as
possible and within 24 hours on weekdays. Also make use of the free access you will have to the
Nourish & Nurture Team.

Data storage and use

I will only ask for personal details and information if and where necessary, this information will be stored
securely in accordance with current GDPR legislation (Data Protection Act 2018, Article 27).

Due to the nature of my business I rely on sharing client experiences. By signing this agreement you are
providing informed consent to me to share aspects of your journey on social media (all can be
anonymised including photographs). These provide such inspiration and motivation to those who feel
change is impossible.

In the final week of the Academy and on completion of Module 12, I would ask that you provide your
reflections of the process to me via VideoAsk - this must be sent to me prior to your free Graduation call.
This will involve answering 3 short questions and will take only 1-2 minutes of your time (you can send
an audio/voice note via Whatsapp if you prefer not to record a video). By signing this Agreement you are agreeing to provide this to inspire and motivate other women just like you who need to trust that feedback is coming from REAL women who are getting REAL results, which testimonials provide.

Refund Policy

Please note that as my fees are based on the time and coaching standard provided from the point of sign
up and throughout your programme, these are non-refundable and non-transferrable. The Coaching
process begins when you sign up as I will be supporting you in terms of onboarding and set-up. As such
be mindful of the onboarding emails sent within the 48 hours after purchase of any Programme. This
way you can get started asap.